Articles on: General Support

How do I redeem my compensation?

If you are eligible for compensation, follow the steps below to redeem it:


1. Check your forum notifications:
  • You will receive a notification on the forum stating “You are eligible for compensation.”


2. Go to Manage Purchases:
  • Click on Manage Purchases in the “Store” section to view your active subscriptions.


3. Check for eligibility:
  • In the list of subscriptions, look for the one that displays, “This subscription is eligible for compensation. Learn more.”


4. Redeem your compensation:
  • Click on the “Learn more” link next to the eligible subscription.
  • Click the “OK, Continue” button to complete the redemption process.
    Important: Make sure to follow the instructions carefully to ensure that your compensation is successfully applied to your account.

Updated on: 11/03/2025

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