Articles on: General Support

How do I redeem my compensation?

If you are eligible for compensation, follow the steps below to redeem it:

1. Check your forum notifications:

You will receive a notification on the forum stating “You are eligible for compensation.”

2. Go to Manage Purchases:

Click on Manage Purchases in the “Store” section to view your active subscriptions.

3. Check for eligibility:

In the list of subscriptions, look for the one that displays, “This subscription is eligible for compensation. Learn more.”

4. Redeem your compensation:

Click on the “Learn more” link next to the eligible subscription.
Click the “OK, Continue” button to complete the redemption process.
Important: Make sure to follow the instructions carefully to ensure that your compensation is successfully applied to your account.

Updated on: 11/03/2025

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