I press play and nothing happens: Loader response issue
If you press “ Play” and the loader doesn’t respond, or asks you to download the loader, this could be due to an out-of-sync PC timezone.
Open Date & Time Settings:
Right-click the clock on your taskbar.
Select Adjust date and time.
Enable Automatic Sync:
Turn on Set time automatically and Set timezone automatically.
Sync Time:
Click Sync now under Additional settings if needed.
Restart the Loader:
Close and reopen the loader, then press Play again.
This should fix the issue. If the problem continues, please contact support.
Quick Fix:
Open Date & Time Settings:
Right-click the clock on your taskbar.
Select Adjust date and time.
Enable Automatic Sync:
Turn on Set time automatically and Set timezone automatically.
Sync Time:
Click Sync now under Additional settings if needed.
Restart the Loader:
Close and reopen the loader, then press Play again.
This should fix the issue. If the problem continues, please contact support.
Updated on: 10/03/2025
Thank you!