How to Remove Two-Factor Authentication (2FA) on Elocarry

If you’ve lost access to your Two-Factor Authentication (2FA), you can request its removal by verifying your identity.

Required Information

To process your request, you must provide all of the following:

• ✅ Full PayPal transaction ID OR the last 4 digits of the card used
• ✅ Full living address (must match your billing info)
• ✅ Email address linked to your Elocarry account

Steps to Submit a Request

1️⃣ Gather all the required information listed above.

2️⃣ Contact our support team via the forum or live chat.

3️⃣ Wait for verification – our team will review your request before removing 2FA.

🚨 Important: Requests with missing or incorrect information will not be processed for security reasons.

Processing Time

Once submitted, your request will be reviewed as soon as possible. If further verification is required, our team will reach out to you.