How do I redeem my compensation?

If you are eligible for compensation, follow these steps:

1. Check Your Forum Notifications

• You will receive a notification on the forum stating “You are eligible for compensation.”

2. Go to Manage Purchases

• Click on Manage Purchases in the “Store” section to view your active subscriptions.

3. Check for Eligibility

• In the list of subscriptions, look for the one that displays: “This subscription is eligible for compensation. Learn more.”

4. Redeem Your Compensation

• Click the “Learn more” link next to the eligible subscription.
• Click the “OK, Continue” button to complete the redemption process.

Important:

• Follow the instructions carefully to ensure your compensation is successfully applied.
• You must have an active subscription to redeem compensation.
• If your subscription has expired, renew it—this will immediately apply your compensation days without billing you until the compensation period ends.
• Please ensure you cancel your subscription prior to its renewal if you do not intend to continue, to avoid any charges.