I press play and nothing happens: Loader response issue

If you press “Play” and the loader doesn’t respond, or asks you to download the loader, this may be caused by an out-of-sync PC timezone.

Quick Fix:

  1. Open Date & Time Settings:
    • Right-click the clock on your taskbar.
    • Select Adjust date and time.

      Enable Automatic Sync:

    • Turn on Set time automatically and Set timezone automatically.

      Sync Time:

    • Click Sync now under Additional settings if needed.

      Restart the Loader:

    • Close and reopen the loader, then press Play again.

This should resolve the issue. If the problem continues, please contact support.

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